Privacy Policy

Effective date: October 15, 2026

ObserTech (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit https://www.obsertech.com (the “Site”) or contact us through it, how we use that information, and the choices you have.

1. Information we collect

Information you give us. When you fill out a form, request a quote, schedule a consultation, subscribe to updates, or email or call us, you may provide:

  • Your name, job title, and company name

  • Your email address and phone number

  • Your business address or project location

  • Details about your security, camera, or access control needs

  • Anything else you choose to include in your message

Information collected automatically. When you use the Site, we and our service providers may automatically collect:

  • Your IP address, browser type, device type, and operating system

  • Pages you view, links you click, time spent, and the website that referred you

  • Approximate location based on your IP address

We collect this through cookies and similar technologies (see Section 4).

Information from other sources. We may receive business contact information from public sources, business directories, or sales and marketing tools, such as your name, work email, company, and role, so we can reach out about our services.

2. How we use your information

We use your information to:

  • Respond to your questions and requests, and provide quotes and proposals

  • Deliver, install, support, and maintain our products and services

  • Send service communications, such as scheduling and project updates

  • Send marketing communications about our services, which you can opt out of at any time

  • Understand how the Site is used and improve it

  • Protect the Site and our business against fraud, abuse, and security threats

  • Comply with legal obligations and enforce our agreements

3. How we share your information

We do not sell your personal information for money. We share it only in these situations:

  • Service providers. Companies that help us run our business, such as website hosting, analytics, customer relationship management, email delivery, scheduling, and payment tools. They may use your information only to provide services to us.

  • Technology and manufacturer partners. If your project involves a product or platform from one of our partners, we may share the details needed to quote, fulfill, register, or support it.

  • Legal and safety reasons. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of us, our customers, or others.

  • Business transfers. If we are involved in a merger, acquisition, financing, or sale of some or all of our assets, your information may be transferred as part of that transaction.

  • With your consent, or at your direction.

4. Cookies and tracking technologies

Cookies are small files stored on your device. We use them to keep the Site working, remember preferences, and understand how visitors use the Site. We may use:

  • Essential cookies that make the Site function

  • Analytics tools such as Google Analytics to measure traffic and usage

  • Visitor identification tools that may recognize the company associated with a visit, such as Apollo’s website visitor tracker

  • Advertising or retargeting pixels such as Meta, LinkedIn, and Google Ads

You can control cookies through your browser settings, and most browsers let you block or delete them. Blocking some cookies may affect how the Site works. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. Some browsers also send a “Do Not Track” or Global Privacy Control signal; because there is no common standard for responding to these, the Site may not respond to them.

5. How long we keep your information

We keep personal information only as long as needed for the purposes in this policy, such as providing services, meeting legal, tax, and accounting requirements, and resolving disputes. When we no longer need it, we delete or de-identify it.

6. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

  • Marketing emails: click “unsubscribe” in any marketing email, or contact us, and we will stop.

  • Access, correction, or deletion: you may ask us what personal information we hold about you, to correct it, or to delete it. We will respond as required by applicable law.

  • State privacy laws: depending on where you live, you may have additional rights under state privacy laws, such as the right to know, delete, correct, or opt out of certain uses of your information. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.

8. Third-party links

The Site may link to other websites, including those of our technology partners. We do not control them and are not responsible for their privacy practices. Please review their policies.

9. Children’s privacy

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. When we do, we will post the new version here and update the effective date above. Continuing to use the Site after changes means you accept the updated policy.

11. Contact us

Questions or requests about this policy or your information:

ObserTech
2901 W Bluegrass Blvd Ste 200-525
Lehi, UT 84048

Email: hello@obsertech.com

Phone: (801) 901-0225